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Q. What
is a virtual server? A: We specialize in virtual servers which means that you can find a home for your website on our web servers and establish a presence on the Internet. We can help register your own domain name which will become your unique address on the World Wide Web. Having your own domain name does not reveal that you are renting web space, and, since email can be addressed to your domain (eg. www.any-name.com) you will not have to announce a new email address if you change internet providers. And, with a domain name you can transfer your web presence at any time and never lose your identity since you can take your www.any-name.com with you. Q. Will I be able to access my domain name with or without the www? A: Yes, you will be able to access the domain name with or without the www in front. For example, you could access the domain name "any-name.com" by going to "www.any-name.com" as well as "any-name.com". Q. Do you offer dial-up Internet access? A: At the current time, no. You will need local Internet access in order to maintain your website and retrieve email addressed to your site. Q. Do you support MS FrontPage extensions? A: We offer FrontPage extensions on all UNIX accounts for free and offer it as an add-on on all NT accounts. Q. Do you offer web page design services? A: We certainly do! DigitalLinks offers professional, high quality design work at affordable rates. And we don't stop there. In addition to design work, we work with you to market your site effectively. For more information, Click here to contact web design department, or design@DigitalLinks.net. Q. How many megabytes of space does the average user use? A: Market research shows that 97% of all websites use less than 15 MB of disk space and less than 500 MB of data transfer per month. Q. Can I upgrade from one account type to another? A: Yes, you can upgrade at any time. There's a $10 upgrade fee. We will also give you any monthly rental credit toward your new account. Q. Can I check domain name availability? A: Yes, you can check domain availability directly from our "Register it!" page. Q. Does DigitalLinks handle domain registration? A:
We sure do! DigitalLinks will register your new domain name with the InterNIC for
you. InterNIC will bill you directly for the registration. Q. Who owns the domain name when I register with DigitalLinks? A: You do! You are the rightful owner of your domain. We do the registration work but it's your domain. You will be registered with InterNIC as the Administrative and Billing Contact and we will be listed simply as the Technical Contact for the domain. Q. Can I transfer an existing domain to DigitalLinks? A: Yes. When you place an order via our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service at the present site while waiting for InterNIC to complete the transfer. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from the current site. Q. How long does it take before my domain name is active? A: Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes anywhere from 72-hours to a week before it is active. All Internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation. Q. What is the InterNIC fee for domain registration? A: As of June 19, 1999, the InterNIC (Network Solutions) fees were $70 to register a new domain name. This fee covers the first two years of domain registration. Thereafter, the rate is $35 per year to keep the domain registered. The InterNIC (via "Network Solutions") will send you an invoice via email between 1 to 6 weeks after registration. Be sure to pay this bill promptly or you will lose your domain. If how ever you register your domain through DigitalLinks we can register your domain for $12/year. Q. How do I transfer files to my website? A: Files must be transferred to the web server via File Transport Protocol (FTP). If you have a PPP Internet account and need FTP software, you can download a program for either the Mac or PC from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. Q. Will I have unlimited access to update my pages? A: Absolutely! You have unlimited access via FTP 24 hours a day, 7 days a week. As such, you can create and maintain your web pages on your own computer and upload files to your website at your leisure. Q. Can multiple domains point to the same php files? A: In general, if you have more than one domain name with DigitalLinks you can point it to your account for just $10/year. Q. Can I use my account for commercial purposes? A: Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community. Q. Can I resell space within my own account? A: No, you cannot resell space within your account. Only reseller accounts can resell their accounts! Q. Do you accept international orders? A: Yes, we welcome customers from around the world. We're as close as your computer. If desired, we can host US ad wel as non-US domain name extensions. Q. Do you offer technical support? A: Yes, Q. How long does it take to set up a new account? A: Orders for new domain name accounts are registered with the InterNIC within 24 hours (to ensure that you do not lose the domain to someone else). Once we process your payment, your account is set up (usually within 8-12 hours of your order) and your registered domain is configured into our server. An activation notice will then be sent to you via email including a login (user id), password, and FTP hostname. You can then begin uploading files to your new website immediately. Domain account users will usually be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer. A: You can place an order for any of our services directly from our website 24 hours a day, 7 days a week via our online order form. *** Order Your Account NOW! *** |
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